Privacy Policy

Last updated: December 6, 2025

1. Introduction

Welcome to Lumara Creator Studios ("Lumara," "we," "us," or "our"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information when you use our platform.

This Privacy Policy applies to all services offered by Lumara Creator Studios, including our website, applications, and any related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and profile picture when you sign up via Google OAuth.
  • Content: Videos, images, and other media you upload to our platform.
  • Communication: Messages, feedback, and support requests you send us.
  • Payment Information: Billing details processed securely by Stripe (we do not store full payment card details).

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, and interactions with our Services.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP addresses, access times, and referring URLs.

2.3 Information from Third Parties

  • Social Platform Data: When you connect YouTube or other platforms, we receive access tokens and channel information necessary to publish content on your behalf.
  • Analytics Partners: Aggregated usage statistics from analytics services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process your uploads and publish content to connected platforms
  • Send you important updates about your account and our Services
  • Provide customer support and respond to your requests
  • Process payments and prevent fraud
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Encryption: All data is encrypted in transit (TLS/SSL) and sensitive data is encrypted at rest.
  • OAuth Tokens: Third-party access tokens are encrypted using AES-256 encryption before storage.
  • Infrastructure: We use Cloudflare's global edge network for secure, reliable service delivery.
  • Access Controls: Strict access controls limit who can access your data within our organization.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties that help us operate our Services (e.g., Stripe for payments, Cloudflare for hosting).
  • Connected Platforms: YouTube and other platforms you explicitly connect, to publish content on your behalf.
  • Legal Requirements: When required by law, court order, or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request a machine-readable copy of your data.
  • Withdraw Consent: Disconnect third-party platforms and revoke access at any time.

To exercise these rights, please contact us at privacy@lumara.studio.

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how our Services are used. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide Services. After account deletion:

  • Account data is deleted within 30 days
  • Uploaded content is deleted within 7 days
  • Some data may be retained longer for legal compliance

9. International Data Transfers

Our Services are hosted on Cloudflare's global network. By using our Services, you consent to the transfer of your information to facilities in various locations around the world.

10. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: